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Benchmark
Plain English definition
From:
Think Local Act Personal (TLAP) Jargon Buster
A way of comparing the same type of service in different places. The level of quality that every service should provide is set as a 'benchmark', and each service is measured against it and compared. 'Benchmarking' in this way should help services to work out how they can do things better and where they are doing well.
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