Adult Social Care Glossary, v 0.6

INFORMATION AND ADVICE
-HAVING THE INFORMATION I NEED, WHEN I NEED IT

These I statements focus on people’s need for information so they can get on with their lives.

I can get information and advice that helps me think about and plan my life.
I can get information and advice about my health and how I can be as well as possible – physically, mentally and emotionally.
I can get information and advice that is accurate, up to date and provided in a way that I can understand.
I know about the activities, social groups, leisure and learning opportunities in my community, as well as health and care services.
I know what my rights are and can get information and advice on all the options for my health, care and housing.
I know how to access my health and care records and decide which personal information can be shared with other people, including my family, care staff, school or college.