Adult Social Care Glossary, v 0.6

The four event types for CLD that apply for service users and carers are: requests, assessments, services and reviews.

Request: A request event identifies when a contact is made requesting adult social care support, for themselves or a 3rd party, from the local authority. This covers requests from new and existing clients including service users and carers.

Assessment: An assessment event should be recorded for all Care Act eligibility assessments, including carers assessments. Other types of assessment should also be recorded, including occupational therapy assessments for equipment and financial assessments conducted by the local authority. This excludes DoLS, safeguarding, mental capacity and Mental Health Act assessments.

Service: A service event should be recorded for any adult social care support commissioned by or involving the local authority, provided to service users or carers.

Review: A review event should be an examination of an existing care and support plan. This may be planned as a regular event or initiated by a change in circumstance.

Initial conversations in a three conversations model should be recorded as requests if they are the first contact, or as assessments if they are recorded separately (see Annex C).

The defined list of event types is:
• Request
• Assessment
• Service
• Review

Data type: Defined list