Adult Social Care Glossary, v 0.6

SOGEA stands for Single order Generic Ethernet Access and is the product name that Openreach use when selling this service to CPs. It is similar to FTTC but, when a customer moves to this service, they agree use the Internet for their voice calls (VoIP). The service uses the copper line from the customer’s premises to the green street cabinet and then fibre cable to the telephone exchange. Unlike with FTTC, the copper line from the green street cabinet to the telephone exchange is no longer used with SOGEA. This means that to make voice calls you will need to connect to your router in the premises either through WIFI or through a voice port in the back of the router - if one is supplied by the CP. These calls will be VoIP.