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Financial Conduct Authority
The Financial Conduct Authority is the conduct regulator for around 50000 financial services firms and financial markets in the UK.
They're in the glossary because of an interesting definition of the term 'vulnerable'.
Definition
of
Vulnerable
from
Financial Conduct Authority
A vulnerable customer is someone who, due to their personal circumstances, is especially susceptible to harm - particularly when a firm is not acting with appropriate levels of care.
[The FCA has an excellent guidance document available via the link.]
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