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Universal information and advice

Plain English definition

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Universal information and advice

Think Local Act Personal

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Think Local Act Personal (TLAP) Jargon Buster

Information and advice that is available to everyone in your local area. This should cover what care and support services are available in the area, how you can get these services, where you can find financial advice about care and support, and what to do if you are concerned about the safety and wellbeing of someone who has care and support needs. Councils are required by law to make information and advice available to everyone, regardless of who pays for the care and support you need.

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