Adult Social Care Glossary, v 0.6

The UK GDPR draws a distinction between a ‘controller’ and a ‘processor’ in order to recognise that not all organisations involved in the processing of personal data have the same degree of responsibility. The UK GDPR defines these terms:

‘controller’ means the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data.

‘processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

If you are a controller, you are responsible for complying with the UK GDPR – you must be able to demonstrate compliance with the data protection principles, and take appropriate technical and organisational measures to ensure your processing is carried out in line with the UK GDPR.

If you are a processor, you have more limited compliance responsibilities.

The UK GDPR defines a processor as: "‘processor’ means a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller."

Processors act on behalf of the relevant controller and under their authority. In doing so, they serve the controller’s interests rather than their own.

Although a processor may make its own day-to-day operational decisions, Article 29 says it should only process personal data in line with a controller’s instructions, unless it is required to do otherwise by law.

If a processor acts without the controller’s instructions in such a way that it determines the purpose and means of processing, including to comply with a statutory obligation, it will be a controller in respect of that processing and will have the same liability as a controller.

A processor can be a company or other legal entity (such as an incorporated partnership, incorporated association or public authority), or an individual, for example a consultant.

Employees of the controller are not processors. As long as they are acting within the scope of their duties as an employee, they are acting as an agent of the controller itself. They are part of the controller, not a separate party contracted to process data on the controller’s behalf.

What is a sub-processor?
A processor might wish to sub-contract all or some of the processing to another processor. For shorthand this is sometimes referred to as using a ‘sub-processor’, although this term is not taken from the UK GDPR itself.