Adult Social Care Glossary, v 0.6

Care and Support Statutory Guidance 14.17 Psychological abuse including: - emotional abuse - threats of harm or abandonment - deprivation of contact - humiliation - blaming - controlling - intimidation - coercion - harassment - verbal abuse - cyber bullying - isolation - unreasonable and unjustified withdrawal of services or supportive networks

Types of psychological or emotional abuse

Enforced social isolation - preventing someone accessing services, educational and social opportunities and seeing friends
Removing mobility or communication aids or intentionally leaving someone unattended when they need assistance
Preventing someone from meeting their religious and cultural needs
Preventing the expression of choice and opinion
Failure to respect privacy
Preventing stimulation, meaningful occupation or activities
Intimidation, coercion, harassment, use of threats, humiliation, bullying, swearing or verbal abuse
Addressing a person in a patronising or infantilising way
Threats of harm or abandonment
Cyber bullying

Includes emotional abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, isolation or withdrawal from services or supportive networks.