Adult Social Care Glossary, v 0.6

(7) For the purposes of this regulation, a person controls or restrains a service user if that person--
(a) uses, or threatens to use, force to secure the doing of an act which the service user resists, or
(b) restricts the service user's liberty of movement, whether or not the service user resists,
including by use of physical, mechanical or chemical means.

The use or threat of force to help carry out an act that the person resists. Restraint may only be used where it is necessary to protect the person from harm and is proportionate to the risk of harm.

In Regulation 13 of The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014, a person controls or restrains a person using services by:
- Using, or threatening to use, force to enable them to carry out something that the person using the service resists, or
- Restricting the person's liberty of movement, whether or not they resist, including by using physical, mechanical or chemical means.

When your movements or behaviour are deliberately restricted by someone. Restraint may be used in an emergency, to prevent someone harming themselves or other people. It may also be used in a planned way to prevent someone who is unable to make decisions for themselves causing harm. If restraint is used wrongly, it may be abuse.