Adult Social Care Glossary, v 0.6

Care and Support Statutory Guidance 14.17 Psychological abuse including: - emotional abuse - threats of harm or abandonment - deprivation of contact - humiliation - blaming - controlling - intimidation - coercion - harassment - verbal abuse - cyber bullying - isolation - unreasonable and unjustified withdrawal of services or supportive networks

Types of psychological or emotional abuse Enforced social isolation - preventing someone accessing services, educational and social opportunities and seeing friends Removing mobility or communication aids or intentionally leaving someone unattended when they need assistance Preventing someone from meeting their religious and cultural needs Preventing the expression of choice and opinion Failure to respect privacy Preventing stimulation, meaningful occupation or activities Intimidation, coercion, harassment, use of threats, humiliation, bullying, swearing or verbal abuse Addressing a person in a patronising or infantilising way Threats of harm or abandonment Cyber bullying

Includes emotional abuse, threats of harm or abandonment, deprivation of contact, humiliation, blaming, controlling, intimidation, coercion, harassment, verbal abuse, isolation or withdrawal from services or supportive networks.